Phone: (830) 315-2362
Questions? We're here for you. Call (830) 315-2362.

How We're Preparing for Coronavirus

7/6/2020

To help protect the health of our customers and staff, our lobby is currently open only by appointment. Please call us at (830) 315-2362 to make an appointment or proceed directly to the drive-thru lane for immediate assistance.

 

 

5/26/2020

Welcome back!

We have reopened our lobby and are adapting to meet the changing situation in which we're living. That means that we encourage you to follow CDC guidance on hygiene, social distancing, and mask usage to help protect everyone's health. For security purposes, we may request you lower your mask briefly for identification. While popcorn and cookies won't be back for a while longer, we'll have plenty of hand sanitizer available for use during your visit.

If you feel ill or have been around someone who has been ill, please protect the community by staying home.

Not ready to come inside? We can help you at the drive-thru lanes and by phone.

You can also bank from home. Use online banking or our mobile app to care of your banking needs—including checking balances, paying bills, depositing checks, and sending money to family and friends. Find out how.

 

4/1/2020

Unfortunately, fraudsters are finding ways to take advantage of fears related to the coronavirus. Learn about the common scams and what you can do to protect yourself. View article

 

3/20/2020

YES, we are OPEN for business! However, to help protect the health of our customers and staff, our lobby is currently open only by appointment. Please call your preferred branch to make an appointment or proceed directly to the drive-thru lane for immediate assistance.

Please call us at (830) 315-2362 to get help applying for a loan, opening an account, updating account details, or accessing your safe deposit box.

With our app, you can deposit checks, view balances, and more. Learn more about CFNB Mobile banking.

We hope to be back to normal operations soon!

 

3/13/2020

CFNB Customers:

First of all, I want to thank you for banking with us and tell you that we are still open for business and ready to help you during this unprecedented time. I know that everyone in the world is sending you their pandemic response email so let me join the chorus.

The safety and well-being of our customers and staff is of the utmost importance. We understand that the situation with coronavirus disease (COVID-19) has left many feeling concerned and uncertain how to respond. Our management team is actively monitoring the current situation and implementing our pandemic response. We have plans in place for this kind of event and we are committed to providing uninterrupted support for your financial needs. In addition to taking preventive steps, like increasing the frequency with which contact surfaces are maintained and increasing availability of cleaning products in our offices, we are also prepared to have alternate work arrangements for our employees if the situation is warranted. We will be there when you need us!

We also recommend using one of these convenient options to access your accounts from home or on the go:

  • View balances, deposit checks, and manage accounts using the CFNB Mobile banking app. Download CFNB Mobile app.
  • Manage your debit card with the CFNB Card Control mobile app. Get Card Control app.
  • Access your account details and pay bills online at www.cfnbtexas.com. Learn more about e-banking services.
    Need to enroll in online banking? Call us at (830) 315-2362 and a personal banker will get your account activated.
  • Monitor accounts from your touch-tone phone using TeleBank at (877) 690-6929.
  • Access cash and check balances via ATM. Get no fee access at our branch ATM. Learn about ATM fee waivers.
  • Add your CFNB debit card to your phone's digital wallet (Apple Pay or Google Pay). At many local retailers, you can use your smartphone to pay. Learn how to add your card to your digital wallet.
  • In addition, you can conduct cash transactions and make check deposits at our branch drive-up windows or, of course, in our lobby.

If you have questions or need additional assistance with your accounts, call us at (830) 315-2362 to talk with a personal banker or your loan officer.

As this rapidly changing situation evolves, we shall post updates on our website at www.cfnbtexas.com/coronavirus.cfm. I encourage you to learn more about COVID-19 from trusted experts like the CDC (https://www.cdc.gov/coronavirus/2019-ncov/index.html).

        —   Justin Foster, Vice President   

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Member FDIC. Equal Housing Lender. NMLS ID 449196.
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